{"id":627,"date":"2025-10-13T20:22:06","date_gmt":"2025-10-13T17:22:06","guid":{"rendered":"https:\/\/magazinulmiculcalaret.ro\/?page_id=627"},"modified":"2025-10-13T20:22:06","modified_gmt":"2025-10-13T17:22:06","slug":"politica-de-retur","status":"publish","type":"page","link":"https:\/\/magazinulmiculcalaret.ro\/hu\/politica-de-retur\/","title":{"rendered":"Visszat\u00e9r\u00edt\u00e9si szab\u00e1lyzat"},"content":{"rendered":"<h1 class=\"wp-block-heading\">Visszat\u00e9r\u00edt\u00e9si szab\u00e1lyzat<\/h1>\n\n\n\n<h2 class=\"wp-block-heading\">1. Dispozi\u021bii generale<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Prezenta politic\u0103 de retur stabile\u0219te condi\u021biile \u0219i procedura de returnare a produselor achizi\u021bionate de pe site-ul <strong><a href=\"https:\/\/magazinulmiculcalaret.ro\/hu\/\">www.magazinulmiculcalaret.ro<\/a><\/strong>, operat de <strong>MASHI EURO SRL<\/strong>, cu sediul social \u00een Municipiul Miercurea Ciuc, Strada Sz\u00e1sz Endre, Nr. 3, Jud. Harghita, CUI 11068761.<br>Politica este \u00eentocmit\u0103 \u00een conformitate cu prevederile <strong>Ordonan\u021bei de Urgen\u021b\u0103 nr. 34\/2014<\/strong> privind drepturile consumatorilor \u00een cadrul contractelor \u00eencheiate cu profesioni\u0219tii \u0219i se aplic\u0103 tuturor comenzilor efectuate prin intermediul site-ului sau ridicate personal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Dreptul de retragere din contract<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Conform legisla\u021biei \u00een vigoare, clien\u021bii persoane fizice beneficiaz\u0103 de un termen de <strong>14 zile calendaristice<\/strong> pentru a se retrage din contractul de v\u00e2nzare, <strong>f\u0103r\u0103 a preciza motivele \u0219i f\u0103r\u0103 penalit\u0103\u021bi<\/strong>, cu excep\u021bia costurilor directe de returnare a produselor.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Perioada de retragere expir\u0103 \u00een termen de 14 zile de la:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>ziua \u00een care clientul sau o ter\u021b\u0103 parte desemnat\u0103 de acesta intr\u0103 \u00een posesia fizic\u0103 a produsului, \u00een cazul livr\u0103rii prin curier;<\/li>\n\n\n\n<li>ziua ridic\u0103rii produsului din magazin sau punctul de livrare, \u00een cazul comenzilor cu ridicare personal\u0103.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Procedura de returnare<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru a-\u0219i exercita dreptul de retragere, clientul trebuie s\u0103 notifice \u00een scris inten\u021bia de returnare prin e-mail la adresa: <strong><a>comenzi@magazinulmiculcalaret.ro<\/a><\/strong>.<br>Notificarea trebuie s\u0103 con\u021bin\u0103: numele complet al clientului, num\u0103rul comenzii, produsul\/produsele returnate \u0219i modalitatea preferat\u0103 de rambursare.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Produsele trebuie returnate \u00een termen de maximum <strong>14 zile calendaristice<\/strong> de la data notific\u0103rii, la adresa indicat\u0103 de MASHI EURO SRL.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Condi\u021bii pentru acceptarea returului:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produsele trebuie s\u0103 fie \u00een stare nou\u0103, <strong>neutilizate, nedeteriorate, nedesigilate<\/strong>, \u00een ambalajul original complet.<\/li>\n\n\n\n<li>Produsele trebuie s\u0103 fie \u00eenso\u021bite de factura original\u0103 \u0219i documentele aferente livr\u0103rii.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Rambursarea sumelor<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">MASHI EURO SRL va rambursa contravaloarea produselor returnate \u00een termen de cel mult <strong>14 zile calendaristice<\/strong> de la data primirii produsului returnat.<br>Rambursarea se va face prin aceea\u0219i metod\u0103 de plat\u0103 folosit\u0103 de client, cu excep\u021bia cazului \u00een care p\u0103r\u021bile convin altfel.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Costurile de returnare a produselor sunt suportate de client, cu excep\u021bia cazurilor \u00een care produsele primite sunt defecte sau nu corespund comenzii ini\u021biale.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Produse care nu pot fi returnate<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Conform legisla\u021biei \u00een vigoare, urm\u0103toarele categorii de produse nu pot fi returnate:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Produse <strong>perisabile<\/strong> sau care se pot deteriora rapid;<\/li>\n\n\n\n<li>Produse <strong>desigilate<\/strong> sau <strong>utilizate<\/strong> dup\u0103 livrare \u0219i care, din motive de protec\u021bie a s\u0103n\u0103t\u0103\u021bii sau igien\u0103, nu pot fi returnate;<\/li>\n\n\n\n<li>Produse realizate <strong>la comand\u0103 personalizat\u0103<\/strong> conform specifica\u021biilor clientului;<\/li>\n\n\n\n<li>Produse care, prin natura lor, nu pot fi returnate sau se pot deteriora rapid \u00een timpul transportului.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">6. Produse neconforme sau deteriorate<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">\u00cen cazul \u00een care produsul primit este deteriorat, neconform sau nu corespunde comenzii plasate, clientul are dreptul de a solicita <strong>\u00eenlocuirea produsului sau rambursarea integral\u0103 a sumei pl\u0103tite<\/strong>, f\u0103r\u0103 costuri suplimentare.<br>Sesizarea trebuie transmis\u0103 \u00een scris \u00een termen de <strong>48 de ore<\/strong> de la primirea produsului, la adresa: <strong><a>comenzi@magazinulmiculcalaret.ro<\/a><\/strong>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Contact<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pentru \u00eentreb\u0103ri sau clarific\u0103ri legate de politica de retur, ne pute\u021bi contacta la:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>E-mail: <strong><a>comenzi@magazinulmiculcalaret.ro<\/a><\/strong><\/li>\n\n\n\n<li>Telefon: <strong>+40 740 764 241<\/strong><\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\"\/>\n\n\n\n<p class=\"wp-block-paragraph\">\u2705 <strong>Versiune actualizat\u0103:<\/strong> Octombrie 2025<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>","protected":false},"excerpt":{"rendered":"<p>Politica de retur 1. Dispozi\u021bii generale Prezenta politic\u0103 de retur stabile\u0219te condi\u021biile \u0219i procedura de returnare a produselor achizi\u021bionate de [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-627","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/magazinulmiculcalaret.ro\/hu\/wp-json\/wp\/v2\/pages\/627","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/magazinulmiculcalaret.ro\/hu\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/magazinulmiculcalaret.ro\/hu\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/magazinulmiculcalaret.ro\/hu\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/magazinulmiculcalaret.ro\/hu\/wp-json\/wp\/v2\/comments?post=627"}],"version-history":[{"count":1,"href":"https:\/\/magazinulmiculcalaret.ro\/hu\/wp-json\/wp\/v2\/pages\/627\/revisions"}],"predecessor-version":[{"id":628,"href":"https:\/\/magazinulmiculcalaret.ro\/hu\/wp-json\/wp\/v2\/pages\/627\/revisions\/628"}],"wp:attachment":[{"href":"https:\/\/magazinulmiculcalaret.ro\/hu\/wp-json\/wp\/v2\/media?parent=627"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}